Templates for Support Tickets

Seamlessly transfer an ongoing chat to a specific department or specialist.

Offer a structured channel for customers to submit complaints or grievances.

Allow users to exercise their data privacy rights (access, deletion, modification).

Coordinate and manage product delivery logistics and scheduling.

Allow customers to request faster shipping or priority handling for their orders/requests.

Allow users to submit questions that might be missing from the FAQ.

Handle customer requests to change or cancel existing orders promptly.

Provide customers with real-time status updates on their orders or deliveries.

Allow users to easily report issues or bugs with a product or service.

Allow customers to request expert advice or help on using a product effectively.

Allow users to request simple instructions or guides for product usage.

Provide a clear process for customers to request refunds for products or services.

Handle customer requests for product returns or exchanges smoothly.

Collect and manage customer support requests efficiently through chat.

Process customer requests for repairs under warranty efficiently.