Reforms.AI

Privacy Policy

Last Updated: 8 May 2025

At Reforms.AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. By accessing or using our platform, you agree to the terms outlined in this policy. Please read it carefully.


1. Information We Collect

We collect information that you provide directly to us when you:

  • Register for an account
  • Fill out a form
  • Communicate with our AI assistants
  • Interact with our service through messaging platforms
  • Contact customer support

We may also collect certain information automatically when you use our service, including:

  • Your IP address
  • Device information
  • Browser type
  • Data collected through cookies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Train and improve our AI systems
  • Send you technical notices and support messages
  • Respond to your inquiries
  • Analyze usage patterns and trends

Important: Data obtained via Google Workspace APIs is not used to develop, improve, or train generalized AI or machine learning models. We use such data solely to provide and support the specific features of our application that rely on Google services, in compliance with Google's API Services User Data Policy.

Email Content Storage: We store email content in an encrypted format using advanced encryption methods at the database level. This ensures that user data is not stored in an unencrypted form and is only decrypted when required for processing by the system. All sensitive data, including email bodies and metadata, is protected to prevent unauthorized access. You have full control over your data and can delete or export your emails at any time.


3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With your consent
  • With service providers who perform services on our behalf (e.g., email delivery, data storage)
  • For legal reasons, if required by applicable law or in response to legal process
  • In connection with a merger, sale, or acquisition

We ensure that any third parties with whom we share data are compliant with applicable data protection laws.


4. Data Security

We take reasonable measures to protect the security of your personal information. All data transmitted through our platform is encrypted using SSL/TLS encryption to ensure its security. We also implement advanced AES encryption at the database level for email content and metadata, protecting it from unauthorized access, leakage, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

For more information on how Google handles security for its services, please refer to their Security Privacy guidelines.


5. Cookies

We use cookies and similar technologies to enhance the functionality of our platform, provide personalized recommendations, and analyze user behavior. Cookies help us improve your experience on our site. You can manage cookie settings through your browser, but disabling cookies may limit some features of the service.


6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access your data
  • The right to correct your data
  • The right to delete your data
  • The right to restrict processing

To exercise these rights, please contact us using the information provided below.

For more information on how Google handles personal data, please refer to Google’s Privacy Policy.


7. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.


8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. If we make changes, we will notify you by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.


9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once data is no longer needed, it will be securely deleted or anonymized. This includes email content, which we store as long as necessary to provide the core features of our service. You can request the deletion of your data at any time.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@reforms.ai.


11. Consent to Data Processing

By using our platform, you consent to the processing of your data as described in this Privacy Policy. You may withdraw your consent at any time by contacting us.


12. Transfer of Data

We may transfer your personal data to third parties located outside of your country or region. In such cases, we ensure that these transfers are compliant with applicable data protection laws and regulations.